Ration card to a lonely women

There are special directives of maharashtra government for lonely women to get ration card. It is always seen that when a widow, divorced, or any other lonely woman apply for ration card, department obviously ask for name deletion receipt from the Sasuraal side. The woman can not manage it because of non-cooperation of Sasuraal. But in fact it is not neccesary for that woman to come with name deletion receipt. Department should issue the ration card immidiately as soon as possible. The process of name deletion of that woman has to be done by department itself.